4 Comments

  1. Josephine Gleeson
    16th April 2019 @ 5:42 pm

    This article is incredibly negatively biased and unprofessional. It isn’t factual and serves only to slander two reputable names in the business – Riding Dirty Customs (RDC) and Racepaint.

    This is evident when neither Rich nor Terry were given the opportunity
    to respond to the biased slant of the article.

    In respect of RDC – Rich: Steve and Janine are renowned for their attention to detail; professionalism and passion.

    The article is contradictory throughout and negatively biased towards both RDC and Racepaint. It is evident to the reader that SLUK is bring used to air a grievance. Is this what SLUK is reduced to? If it is, count me – and no doubt – many others out.

    • iggy-grainger
      16th April 2019 @ 8:41 pm

      The article is written factually and not at all biased. Neither Rich or Terry have been slandered and I’ve spoke to both about it.

      It was a disagreement between customer and client, as you’ll get in any customer based business from time to time.

      Personally I’ve got no problem with either spray shop and know they both do fantastic work. I’ve got some work of my own booked on to Racepaint and a friend is taking his scooter to RDC.

      This article couldn’t have been written any more fairly than it was.

  2. Nudger
    17th April 2019 @ 3:06 pm

    I think you need to re-read the article Josephine

  3. wintermod65
    20th April 2019 @ 9:40 am

    I generally agree with the article and don’t think its unduly critical ive just gone through the process of getting a custom scooter commissioned, my second time last being in 1991.
    i would take issue with “the sprayer having an idea how it should look when finished” if this deviated from my designs that id spent long nights agonising over for artistic reasons, getting a paintjob right is probably the hardest part and most visible if not done as you expect. if for technical reasons its not possible to realise my vision i would expect to be guided by the expert so an achievable outcome is reached and i can manage my expectations accordingly .

    i had to resort to legal action to recover my scooter when the relationship had broken down with the original company i chose to restore it as their communication skills and customer care left much to be desired they wouldnt answer emails no matter how polite. there is probably a different dynamic at play here as promotion of respective businesses is a factor rather than an individual doing it on a personal basis so deadlines can be red lines in the customers eyes.

    choosing the correct painter for you can be a very subjective affair but i would take a piece , that reflects the essence of the vision you have ,mudguard , horncast etc then if satisfied commission the complete works. clear large scale designs/plans rather than “back of fag packet scribblings” obviously help reduce ambiguity.

    if i was someone about to embark on a custom project ,articles like this provide a valuable
    “warts and all “insight into some of the pitfalls and could save you more than just money in the long run building a custom project can be as much about emotional management as it is about financial management .
    i spent £20K and wasted about £2k on the initial abandoned work. so its still very much buyer beware ,as there’s far too many places that promise things that they are unable to deliver giving customers unrealistic impressions of what can be achieved with respect to timescale, quality or appearance of finished project, thankfully ive found places i would be happy to use again and recommend to others.
    good article Iggy,

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